Guides

The unpaid load, in plain words

Every guide answers its question completely — the real steps, the real clocks, the real numbers — free, whether you ever pay us or not. The guide on filing gives away the whole do-it-yourself path on purpose: a carrier who can file alone should never have to wonder if the paid way is a trick.

What to do if a freight broker doesn't pay you

The whole path in order: ask and document, find the bond, file the claim, file the reports — with the clock on every step.

How to file on a freight broker's bond

Every step of the claim — including the complete free do-it-yourself path, document by document.

Freight broker bond, explained

What the bond is, the $75,000, bond vs trust fund, and what the bond never covers.

Bond cancelled? The 60-day window

The hardest clock in trucking: 60 days from the cancellation notice, then the door closes for good.

Who held the broker's bond?

The claim goes to the surety from your delivery date — not today's. How to find the right one.

When claims pass $75,000

One bond, many carriers: how the pot is shared, and what filing early honestly buys.

Report a freight broker to FMCSA

The federal complaint, step by step — and the honest line between a complaint and a claim.

Ask the broker for the record

The §371.3 request in your name: what you can see, the waiver trap, and the missing deadline.

How long does a bond claim take?

The real timeline — acknowledgment, the 30-to-90-day look-in, disputes, and the decision.

Factoring company charged you back?

Paid, then unpaid again. Why the chargeback lands on you, and why the bond claim is still yours.

Collection agency, or file the claim?

15–40% of whatever comes back, or a flat fee for the filing. What each one actually does.